As you know, General Practice has seen a huge digital front end transformation during the pandemic. This was designed by commissioners to help give patients broader, and more responsive access to healthcare. Medicus have tried to embrace this, as we see the potential benefits to patients.
Firstly, we would like to thank you for your patience whilst we have rapidly implemented this programme, and for your feedback during the process, which has been especially important. We now better understand that this route of access is not ‘one size fits all’ , and that we need to meet the needs of our complex and long term conditions patients, who often prefer alternative modes of contact.
To this end, we will now be focusing on proactive care for our vulnerable patients during the latter half of the day and the digital pathway only during the peak period in the morning. Patients will still be able to access the eConsult system from 6.30pm every weekday evening to 1pm the next day, and over the weekend. At other times (1pm to 6.30pm) during our opening hours, you will be able to contact the practice by phone as usual. Like any change, we will be continuously evaluating how this impacts you and would welcome further feedback as we move forward.
We recognise that this is an iterative process, that may not lead to an optimal patient experience in the short term, but with your help and with some time, we hope to the achieve the right balance for your healthcare needs.
Coronavirus Pandemic Sick Notes
If you have been asked to provide a sick note for a Coronavirus related absence from work, please click here.
Welcome to Bush Hill Park Trinity Surgery
Medicus Health Partners – Guide to for People who should have a Flu Vaccine
This year due to COVID-19 all appointments for Flu Vaccinations are to be booked through your surgery, please phone reception or request an appointment via E-consult on the website.
How to Prepare for your Flu Vaccine appointment.
To keep all patients and staff as safe as possible, we have made arrangements at some sites to limit contact and ensure the process is quick and easy. When you arrive for your appointment please follow guidance from staff on site and observe social distancing.
Simple steps for Flu Vaccination
· Book your appointment with your GP surgery (if you are unsure about the criteria for Flu Vaccinations, please click on the Link below for further information)
- Arrive on time
- Follow staff guidance at the clinic
- Wear a mask
- Ensure the top of your arm is assessable to receive the Vaccine
For more information on who is eligible please click on the link below: -
This website contains a range of health information and resources, along with practical information on visiting the surgery. We hope you find the website useful and informative.
About our practice
We are a small partnership of two General Practitioners, who are committed to providing high quality NHS medical care for individuals and families in a friendly and caring environment.
“The practice will be open on Fri 10th and Mon 13th April from 8am–6.30pm. If you need an appointment or urgent advice, call the surgery and we will arrange for a GP to call you back. Due to COVID-19 we ask that patients do not come into the practice due to the risk of infection, so please call the practice first. After 6.30pm, if you have COVID-19 symptoms use NHS 111 at https://111.nhs.uk/covid-19/. Only call 111 if you can’t get help online.”
If you have had COVID-19 you could be eligible to join the PRINCIPLE trial and help the fight against COVID-19.
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From 1st April 2020 Bush Hill Park Trinity Avenue Surgery has collaborated with 14 other practices in Enfield to form Medicus Health Partners (MHP).
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We are happy to inform our patients that Trinity Avenue Surgery has embraced the use of technology with the recent introduction of Skype consultations.
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Information from the Care Quality Commission
Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.
This widget provides a summary of the results of the latest checks carried out by the CQC.